#SpaVoice - Special Edition
March 2020

The UK Spa Association looks forward to welcoming spa operator and supplier members to the first event of 2020. Our sold out Spring Networking Event takes place at Carden Park on 4th March and promises to be our best event yet! 

Attendees will hear from Margaret Wood and her ‘Change for the Better’ talk. Margaret was secured as a keynote speaker, as she has co-designed Change for the Better, a flexible programme with a range of development approach options which can be tailored for different organisations and sectors. The aim is to support women during menopause transition and beyond, to optimise their talents and their contributions and ultimately for women to flourish in their working lives. A topic that is possibly the last taboo, with the press and now the UK Spa Association, giving it the attention it deserves. 

Indira Kennedy is also a keynote speaker and we look forward to understanding her work surrounding Conscious Leadership. Indira has become known for turning ‘soft skills’ into practical, business essentials. Spring Networking Event attendees will take away an understanding of: 
  • Why self-leadership and personal presence are essential to wholeness, boosting profit and having greater impact. 
  • Why equality-consciousness is the new way of leading to retain and inspire your staff. 
  • What neuroscience tells us about growth mindset and how to be successful. 
  • Daily ritual as the secret to fulfilment and the future.  

The UK Spa Association are also delighted to offer our members visiting Carden Park on the 3rd & 4th March, a Garden Session at the stunning new spa, at a special rate of just £30 per person

Any individual treatments booked will enjoy a 20% discount, off the brochure price.

For treatments and Garden sessions, book via reservations on 01829 731007 Quote UKSA. 
See below for information from a selection of our sponsors . . .
Sustainable, Responsible, Luxury... 

New for 2020, BC Softwear have launched SmartSoft®. The SmartSoft® collection is specifically designed for spas and hotels that have an On-Premise Laundry (OPL) or are considering this investment and are looking to reduce their carbon footprint and minimise costs.

SmartSoft® includes an entire range of sustainable towelling solutions for your spa business which includes; new SmartKnit® Towels, SupremeSoft Bathrobes and SupremeSoft Spa linen that can deliver:
  • 70% guaranteed energy savings 
  • 65% reduction in oil absorption
  • 30% reduction in drying times
So, as well as requiring less energy and water during the wash cycle, these products can . . .

Click the Read More button to find out more about BC Software and their latest products.

Introducing Body Ballancer, a premium wellness treatment that can produce a range of health and aesthetic benefits, without the need for a therapist. 


The Body Ballancer is a clinically proven, advanced lymphatic massage technology. It uses patent-protected, inflating compression garments to apply a gentle or firm massage that removes excess fluid and toxins via the lymphatic system. 


The lymphatic system is a vast network of vessels serving almost every cell in the body. Strung along those vessels are lymph nodes that filter and purify lymphatic fluid. That fluid relies on muscle contraction, deep breathing or external manipulation to keep it moving. If the lymphatic system gets blocked . . .

Click the Read More button to find out more about Body Ballancer and their latest products.
CryoAction’s extreme cold spa treatments came to fruition after extensive exploration into alternative therapy for those who needed effective restorative and rehabilitative care. Cryotherapy has long been used across the globe due to its many health, wellbeing and beauty benefits, helping users everywhere to rejuvenate their mind and body.

The euphoric experience lasts, on average, three minutes, with temperatures reaching as low as -135°c, inside a spacious, luxurious and well-lit whole-body chamber.  The effects are similar to the ever-popular ice bath, but it takes less time and is a more comfortable and enjoyable experience. This, combined with the additional health and wellbeing benefits means whole-body cryotherapy has grown in popularity, particularly amongst celebrities.

There are many benefits to having regular, or even one-off treatments, in a CryoAction chamber, from pain relief and reduction in inflammation to boosting . .

Click the Read More button to find out more about CryoAction and their latest products.

While the Dermalogica story begins in 1986, the force of change in the industry started in Los Angeles, circa 1983. Jane Wurwand, a United Kingdom-trained skin therapist, recognised that continuing skin and body therapy education was practically non-existent in the United States. While her training had bee comprehensive and serious, US students entered the industry licensed yet under-trained, and worse, under-respected. Jane put her education into action, opening a small classroom in Marina del Rey, California under the name The International Dermal Institute (IDI). She invited licensed skin therapists to get hands-on with the postgraduate training so critical to making them competitive in the business. Today, IDI is considered the international gold-standard for postgraduate skin and body therapy training with 37 locations worldwide.


While teaching at IDI, it didn’t take long for Jane to realise no product line embraced her belief of skin health as opposed to “beauty,” so she developed her own. In 1986, Dermalogica was born. The vision was clear - a product line free of . . .

Click the Read More button to find out more about Dermalogica and their latest products.
Based on the Five Elements of Traditional Chinese Medicine, Elemental Herbology sources the highest quality, natural ingredients and combines them with the latest technologies, unique treatments and innovative products to bring ultimate skin nutrition to spas across the globe. 

With a focus on well-being and lifestyle, Elemental Herbology believes in ethical, sustainable skincare and spa treatments that respect the world we live in, without compromising on luxury.


Wood, fire, earth, metal, water. Ancient Chinese philosophy tells us that everything in life is composed of . . .

Click the Read More button to find out more about Elemental Herbology and their latest products.

We provide an expert knowledge base across a wide range of furniture, fittings, equipment, the latest spa treatments and on-going consumables to help you select the most appropriate products to deliver your treatment menu.


In 2019 we worked with many projects across the UK which included The Spa at South Lodge, Three Graces Spa at Grantley Hall, The Spa at Carden Park. 

Our Spa Partner team are ready to work with you to make sure your project runs smoothly, on time and to budget. Our experienced installation team will position and install the equipment you have ordered, often working in rooms with restricted or limited access. Together with our manufacturing partners we have . . . 

Click the Read More button to find out more about Ellisons and their latest launch at Carden Park.
Welcome to Floreat sparkling botanic wine, an innovative creation that fuses the benefits of biodynamic herbs with wine. 

Floreat was developed with mindful living and wellness in mind. It has a lower alcohol content and less calories* than existing sparkling wines and delivers gentle bubbles with a zesty, crisp nose. 
*Lower calorie 36 vs. 72Kcal/100ml. Lower alcohol ABV 5.4% vs. 12-12.5%.

Its unique modern flavour is achieved by the botanical ingredients chosen for their efficacy by Anne-Marie Hurst, a medical herbalist and creator of Floreat. 

The story began at Anne-Marie’s kitchen table, where she tested over three hundred herbs before finally choosing those which . . . 

Click the Read More button to find out more about Floreat.
The Susan Gerrard Beauty Academy aims to deliver real-world learning, in-depth knowledge and the confidence to pursue a long-term career in beauty. Our graduates achieve a nationally recognized, qualification.

As a VTCT certificated, Habia-endorsed Centre of Expertise, the Academy provides the highest quality beauty training, delivered by experienced industry educators using our professional products. We train in manicure, pedicure, makeup, tanning, brows, skincare, waxing and Swedish massage. Our graduates leave with a . . 

Click the Read More button to find out more about the Susan Gerrard Beauty Academy.
The HydraFacial Company are creators of HydraFacial, one of the fastest-growing aesthetic treatments ever launched. Currently, we trade in 87 countries and a HydraFacial treatment is performed every 15 seconds somewhere in the world (around 2.5 million treatments a year!). 

Our technical expertise and innovative approach to marketing has helped us become ‘category kings’ of the skin health sector enabling us to continually invest and grow the brand to help boost our client’s businesses. HydraFacial is a unique, patented, non-invasive, multi-modality device that puts the . . . 

Click the Read More button to find out more about HydraFacial.
The world leaders in natural nail care, MAVALA stands for quality and high performing care and beauty products. Developed in Switzerland over 60 years ago, the company has won numerous awards for its innovative mini colors as well as off-the-shelf solutions to various nail and beauty problems including weak nails, fungal nails and sparse eyelashes.  With an extensive range of nail care, nail colour, skincare and cosmetic products, MAVALA offers customers a trusted and high-performance brand to fulfil their health and beauty needs.
The industry is changing and 2020 will see even more of a consumer shift from an aesthetically led and super-fast nail solution such as gel and acrylic manicures to a more . . .
Click the Read More button to find out more about MAVALA.
Raised Spirit spa treatments were born of the shared love between three friends for natural plant medicines and oriental health wisdom. Encorporating the powerful benefits of organic CBD into our treatments, we guide the client through a journey of self-discovery, bringing mind, body and spirit into better alignment. 

Cannabidiol (CBD) is a cannabinoid from the hemp plant that interacts with the body’s Endocannabinoid System (ECS) to regulate homeostasis, helping to restore balance. Containing powerful anti-inflammatory properties, CBD helps relieve pain, deepen sleep and improve mood and memory. 

Raised Spirit treatments offer a totally unique holistic experience, drawing from the best of many different healing traditions and cultures from around the world. Our organic CBD Drops and CBD Massage Oils combine with . . .

Click the Read More button to find out more about Raised Spirit.
RevSpa - the industry leading Spa Booking Engine
RevSpa, our industry leading Spa Booking Engine, will not only increase the amount of revenue your spa generates, but will also offer the ultimate spa booking experience for your guests. 

Specifically developed for spas, our conversion-led booking system will keep your spa busy and save you time and money.  RevSpa is packed with features for guests and spa staff alike to facilitate the best guest facing spa booking platform in the industry. 

RevSpa has a staggering 68.8% conversion rate compared to just 15% for other eCommerce sites!

From subtly upselling spa experiences, to providing live availability and pricing for your guests, RevSpa allows you to . . . 

Click the Read More button to find out more about RevSpa.
A Note from the Chair . . .
"Shoot for the moon. Even if you miss, you'll land among the stars."
- Oscar Wilde 

Well we've done it again . . 

Selling out yet another bi-annual networking event proves just how far the UK Spa Association has come and how valued we are as your industry association in the world today.

Our Spring and Summer Networking events are now a mainstay of the UK spa industry calendar and once again have proven to outsell other industry events for interest, attendees and support. 

Yet again we have been able to partner with a new and exciting spa, this time based in the North of England, an area close to my own heart, and my own home. I've been lucky enough to have a sneak peak at the incredible new spa at Carden Park and I can tell you, you will not be disappointed when you experience it.

We've again secured two inspirational speakers to bring you something truly different as part of our learning platform and we are constantly evolving the running order of the day to bring as much value to attendees as possible, listening to your feedback and to keep making our events even better.

Soon we'll need to have a third annual event just to keep up with the demand! 🤔

I'd like to extend a huge thank you to our incredible events team at the UKSA. Remember that we are a volunteer group of board members who give our time purely out of a passion to grow our industry and to make it better. I am constantly blown away by the organisation and excellence that UKSA events deliver, rivalling commercial events companies, and all from an already very successful and very busy group of volunteers.

I look forward to seeing you next week at Carden Park.

Adam Chatterley
Chairman of the UK Spa Association