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The Mandarin Oriental - Mental Health


Our mental wellbeing is all about how we think, feel and act and is connected to our emotional, psychological, and overall social wellbeing. Wellbeing is a state of feeling healthy, happy, and having an overall positive evaluation of current conditions and prospects. Our mental wellbeing determines how we handle stress, relate to others, and make choices in our lives.

The pool


Mental health is just like physical health: everybody has it and we need to take care of it.  Good mental health means being generally able to think, feel and react in the ways that you need and want to live your life. Poor mental health can involve changes to our thoughts, emotions, behaviours, and relationships with others that interfere with us living our lives to our fullest potential. When our mental health is compromised, we might find the ways that we are thinking, feeling, or reacting become difficult, or even impossible, to cope with. This can feel just as bad as a physical illness, or even worse.  It is important to note that mental health problems, such as depression and anxiety, affect around one in four people each given year.  So, if you feel you are experiencing poor mental health, it’s important to know you are not alone.

The term mental illness covers a very broad range of mental health problems which are associated with stress and problems functioning in our day-to-day lives (social, work, family etc).

Within Mandarin Oriental Group we have colleagues that are trained in mental health first aid and their role is to support our colleagues if they are experiencing challenges or have identified that they need more balance and support in their mental wellbeing. Mental health first aid is similar to medical first aid in that it is not intended to replace long-term care by trained professionals. But a mental health first aider can be a first line of support when someone needs help and is not sure where to turn.

In each hotel and corporate offices, we have at least one support person in this role. They are available to serve as a confidant, a listening ear, and a guide for anyone experiencing a mental health problem. Sometimes, just having someone to turn to and talk things through is all that is needed. When more serious matters arise, the mental health first aider can help guide our colleagues to other support resources.


It’s important when the warning signs start that you take time to focus on your own self-care.

Below are some simple tips for you to implement into you daily life.

  • Write a list of all the things you enjoy doing and schedule one of these activities at least once a week
  • Eat and maintain a healthy diet
  • Exercise regularly
  • Get enough sleep
  • Spend quality time with family and friends
  • Take up a new hobby, learn a new skill or join a club
  • Take a break / holiday
  • Listen to your favourite music
  • Volunteer for the community
  • Read books or listen to audiobooks
  • Make the most out of your lunch break – eat healthily, read a book, listen to music, take a stroll, etc
  • Visit your GP if you have any physical or mental health concerns


We spend so much time at work that it’s important to focus on mental wellbeing culture at work, so you live a full live with a balanced mental wellbeing.

  • Educate yourself on mental health and wellbeing and participate in workplace initiatives
  • Make effort to talk to your colleagues and ask them how they are feeling. Take on little tasks to help make their life easier during tough times
  • Don’t be afraid to talk to someone about your own thoughts and feelings
  • Challenge workplace ‘politics’ and speak to a manager if something is not quite right
  • Show an interest in your colleague’s opinions, cultures, and beliefs
  • Build friendships with your colleagues and organise to meet up outside of the working environment

Time is precious - ensure you have a good work / life balance and don’t overdo it.

 The Mandarin Oriental



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Wednesday, 28 February 2024

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